With our customer education software, you can share and reuse content across teams to eliminate rework & dramatically reduce time to market. Link content components — don’t copy and paste — to reuse customer training and product education content across publications, channels & experiences using our customer training LCMS.
Through our customer training software, you can enable faster, more successful product launches and updates across all Customer Training & Product Education content, including self-guided corporate training courses, on-demand and searchable training material, printed material and publication, instructor-led training (ILT), and customer reference and customer support materials.
Personalize & localize content by language, region, experience level, product, and more, in order to drive a more consistent, relevant & personalized user experience, whether delivered via web, mobile, or through your learning management system, to support your diverse training programs while seamlessly supporting unique audiences and geographic requirements.
Keep content in sync and reuse content across teams to provide a more consistent customer experience. Update content once at the component level & easily push to all publications to easily keep up with product releases & content changes as they occur.
Track data from multiple sources in a centralized dashboard to gain a comprehensive view of customer engagement and product education content performance, making it easy to understand the impact & outcomes of your customer training programs.
Track comprehensive assessment results for certification management & view detailed reporting on product & customer education content development, version histories & consumption to support regulatory compliance with our customer training LCMS.
Easily import content from other popular tools (Articulate Storyline, Adobe Captivate, etc.) to use the right tool for the job while centralizing content management & establishing a single source of truth.
Make it easy for content teams to work together with a collaborative cloud-based XML authoring environment that allows authors & subject matter experts (SMEs) to check out content for review & provide feedback.
With our customer education software, you can track comprehensive assessment results for certification management & view detailed reporting on content development, version histories & consumption to support regulatory compliance.
Export content & media — from full publications & compliance training courses to individual content components — directly into XLIFF to reduce translation costs & management time.
Easily import content from other popular customer education tools (Articulate Storyline, Adobe Captivate, etc.) & embed content in external business applications to use the right tool for the job.
TELETRACKING
Xyleme is the only unified solution for content authoring, field service management, delivery, personalization & syndication at scale. Our solutions help organizations streamline their content processes through its integrated suite of tools. Our learning content management system simplifies content creation and distribution, ensuring your teams can produce and manage training materials efficiently. Xyleme content authoring software enhances content development, while our cloud content management software provides a secure and scalable platform for storing and distributing your critical resources. Additionally, our content collaboration software integrates seamlessly with our suite to offer real-time teamwork capabilities, streamlining content creation, review, and approval processes and ensuring that all content is accessible and consistently up-to-date across the organization. Elevate your content strategy with Xyleme to drive performance and achieve measurable results across your organization.
Xyleme has been recognized by Deloitte, Brandon Hall Group, Bersin™ & Training Magazine
for excellence in products, learning design & innovation.
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