Content is a vital competitive advantage, but it’s rarely treated as such.
For customer learning content, the push toward a 100% digital experience is creating challenges — and opportunities — for your education services team.
In a joint webinar on July 13, 2021, Xyleme Chief Strategy Officer Leslie Farinella and TSIA Distinguished VP of Technology Ecosystems John Ragsdale discussed how optimizing the content lifecycle — from content creation, maintenance, and multi-channel publishing, to reuse, personalization, and delivery — can empower your learning organization to scale your content for sustainable growth and personalize content for diverse audiences without creating a maintenance burden for your content teams.
This is especially critical as customer success organizations partner with education services to deliver customized learning paths for customer onboarding.
Listen in to learn how optimizing content operations is vital as organizations seek to expand to new markets and serve diverse audiences at scale.