Content Solutions for
Field Service Operations

When you’ve got team members in the field, delivering the on-the-job training, support and education becomes exponentially more challenging — and even more critical to the success of your teams, your customers, and your organization.
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Targeted, accurate & easy-to-find OTJ support content helps drive efficiency, quality & success for Field Service Operations teams

How Xyleme Supports Field Service Operations

Deliver the Right Content, in the Right Place,
at the Right Time

Make content available anywhere your Field Service Operations teams need it, and make it easy for team members to access the right content at the point of need, without having to scroll through a bunch of irrelevant context.

Seamlessly Deploy Updates to All Content as Changes Occur

Update on-the-job training and support content once at the component level & easily push to all publications — regardless of format — to ensure all content remains accurate and in sync at all times, no matter where or how it’s consumed.

Reuse Content Across Formats, Publications & Platforms

Share and reuse content across teams to reduce content development time while also improving consistency across the organization. Quickly repurpose existing content in new configurations and formats with built-in publishing templates to meet new business demands.

Simplify Audit Compliance with Comprehensive Tracking & Reporting

Identify exactly which version of each piece of content was accessed, when & by whom, with comprehensive version history reporting. Whether tracking employee & customer activity or facilitating legal discovery & audit requests, Xyleme allows organizations to manage large volumes of content with confidence.

End-to-End Field Service Operations Content Management

Facilitate Collaboration
Across Teams

Simplify collaboration between Field Service Operations content creators & SMEs with shared spaces, versioning control & online review sessions.

Simplify Content Reuse & Personalization

Create Field Service Operations & on-the-job training content once in reusable blocks & link — don't copy & paste — to facilitate reuse & reduce the ongoing maintenance burden.

Publish Dynamic Web & Print Outputs to Any Channel

Use built-in, customized themes to publish Field Operations & on-the-job content to print or web with responsive design optimized for any device, format, or language.

Track Robust Analytics with xAPI Integrations

Harness robust content & user data with built-in analytics dashboards. Place content within applications already in use by the organization & integrate content from other tools to get the most out of your technology investments.

Support Certification &
Compliance

Track comprehensive assessment results for certification management & view detailed reporting on Field Service Operations & on-the-job-training content development, version histories & consumption to support regulatory compliance.

Simplify Translation Management & Reduce Costs

Export content & media — from full publications & courses to individual content components — directly into XLIFF to dramatically reduce translation costs & management time.

Xyleme’s industry-leading content management solutions make it easy for
Field Service Operations teams to access the right content at the point of need

Got Content Problems?

At Xyleme, we specialize in partnering with our customers to solve the complex content problems other solutions don't have the depth or breadth to tackle.

If your content management challenges feel overwhelming, we can help.

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